As part of company-wide education efforts, we use videos of serious accidents that have occurred at Idemitsu in safety training for new employees as part of their orientation every April, thereby instilling a persistent awareness that putting safety first is the foundation of management. Furthermore, during training for newly appointed management-level employees, which is carried out every time personnel are reassigned, we provide effective education about the legal role of management-level employees in safety and environmental management.

On May 27, 2021, we held our latest Quality Lecture online, and over 700 Group employees from Japan and overseas participated. The lecture targeted mainly managers and supervisors on the front lines of quality management and quality assurance. The theme was human error and aimed to enhance everyone’s awareness of preventing problems. External lecturers explained, with examples, ways to eliminate causes of human error, factors that invite error, and how to prevent errors from leading to accidents.